High Winds and Numerous Calls for Service

With yesterday’s sustained high winds brought with it numerous trees and wires down all across the county. With the wires down calls many of them also created field fires due to the dry conditions created by the wind.

Our dispatchers were busy non-stop all day answering calls from citizens about the trees, wires and fires and sending out the appropriate public safety agencies. Fire departments were clearly the busiest out there and the road commission was just about equally busy trying to clear the roads of the debris.

According to DTE Energy over 600,000 people in their entire service area were out of power, but it seems they expect to get the majority of people restored by the weekend.

Citizens should know that public safety agencies such as 911, the dispatch center, police, fire or EMS do not know when the power is going to be restored; we are not the power company and have nothing to do with that. People seeking an estimated restoration time need to call DTE at 800-477-4747. Calling the 911 dispatch center asking about when power will be restored takes up telephone lines and dispatchers time away from helping people in emergencies.

The dispatch center took 600 telephone calls, 308 of them were 911 calls and 292 were non-emergency calls during this 24-hour period. Compare that to the day before, March 7th where we took a total of 167 calls. There were 5 dispatchers available to handle all 600 calls yesterday and that was our maximum capacity for call  handling.

Below is a log of number of calls by incident type for the period of midnight to midnight March 8th to 9th. highlighted in red are numbers related to the weather from yesterday.

 

Incident Type Count
911 HANG UP 2
911 WIRELESS H/U 7
ASSAULT & BATTERY 1
ACCIDENTAL DAMAGE 3
ASSIST FIRE DEPARTMENT 7
ALARM INTRUSION 15
MEDICAL ALARM 6
AMBULANCE CALL MEDICAL 33
ANIMAL PROBLEM 3
ASSIST CITIZEN 3
ATTEMPT WARRANT PICKUP 1
CITIZEN ASSIST 4
CIVIL MATTER 2
DEER PERMIT 1
FIRE ALARM 2
DOMESTIC/NO ASSAULT 1
FIELD FIRE 28
FOLLOWUP 1
FOUND PROPERTY 1
GENERAL FIRE – UNCLASSIFIED TYPES 1
HARASSMENT CALL 2
ROAD HAZARD 117
INTOXICATED PERSON 2
JUVENILE COMPL 5
LARCENY FROM AUTO 1
MALICIOUS DESTRUCTION 2
MESSAGE 4
MOTORIST ASSIST 2
OFFICER CALL FIRE 2
OPERATING WHILE INTOX 1
PROPERTY DAMAGE 15
PDA CAR/DEER 3
PEACE OFFICER 3
PRIVATE PROPERTY DAMAGE ACCIDENT 4
PROPERTY WATCH 3
PATIENT TRANSFER 16
RAILROAD PROBLEMS 2
RECKLESS DRIVER 1
ROAD RAGE 1
RUNAWAY 1
SCRAP AUTO 1
SEARCH WARRANT 2
SUICIDAL PERSON 2
SUSPICIOUS CIRCUMSTANCE 7
TRAFFIC OFFENSE 8
TRESPASSING 1
TRAFFIC STOP 24
UNKNOWN ACCIDENT 1
UTILITY PROBLEM 15
WELFARE CHECK 4
WIRES DOWN 82
Total Incidents: 456